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Frequently Asked Questions
Shopping Information
At this time, we exclusively ship within the United States. All orders are dispatched from our U.S. warehouse to ensure fast and reliable delivery.
Orders are typically delivered within 1–3 business days. Every order is carefully prepared and shipped from our U.S. warehouse to ensure a fast and reliable delivery experience.
As soon as your order has been shipped, you'll receive a confirmation email with your tracking number, allowing you to follow your delivery every step of the way.
We accept all major credit and debit cards, along with trusted express checkout options for a secure and seamless payment experience.
We offer a 30-day return policy. If you're not completely satisfied with your purchase, our support team will be happy to assist you with a return or exchange.
Our customer support team is here to help. Contact us anytime at support@velmorahome.co and we'll respond as quickly as possible.